Remote Assistance

Our remote assistance software allows us to find and fix any PC problems within minutes, by taking control of your computer via the internet. This also means that your call out fee will be reduced as we do not need to send out a technician to your home or office.

It doesn't matter which part of Australia you live in - as long as you have access to the internet, you can benefit from our remote assistance services.

There are five good reasons to use our remote assistance service;

1. Save money on a call out fee
2. No home or business interruptions as a technician doesn't have to be in your home or office
3. Remote assistance can be used any time of the day or night
4. Great if you need to get your computer up and running in a hurry
5. Great for the environment, no travel and less paperwork

To use our remote assistance service, you must be a client. To register as a client, click here.

To download our remote assistance client software (logmein.exe, 296Kb), click here.